SERVPRO of Saline County and SERVPRO of Hot Springs Employee Photos

Bonnie Ratliff

Bonnie Ratliff is the Production Manager of SERVPRO of Saline County and SERVPRO of Hot Springs. While relatively new to this location, Bonnie has previously worked for another SERVPRO franchise.

In her three months with SERVPRO of Saline County and SERVPRO of Hot Springs, Bonnie has proven herself to be a strong leader and valuable member of the team. She arrived with an IICRC Certification in Fire and Smoke Restoration (FSRT) and recently attained her certification in Water Restoration (WRT). Bonnie isn't new to swinging a hammer; she also has experience in construction demolition.

It's always a special day when Bonnie walks in with a tray of yummy treats from her kitchen. She enjoys cooking and baking in her free time and spending time with friends.

Bonnie lives in Benton, AR. She's a mom to three and a "Mimi" to one special grandchild. One of these days, she hopes to add a dog to her family, too!

Sydney Frames

Sydney Frames recently joined SERVPRO of Saline County and SERVPRO of Hot Springs as the Marketing Services Coordinator and Job File Coordinator.  Sydney graduated from the University of Arkansas with a Bachelors in Psychology.  She loves photography, creative writing, and creating videos, which she has put to use updating the website!  Her flair for the creative, along with years of marketing and customer service experience made it easy to step into the role.   Sydney spent many years in Little Rock but has called Saline County home since 2017.  She lives in Benton with her son, Charlie.

Kody Collier

Kody Collier is a Crew Chief at SERVPRO of Saline County and SERVPRO of Hot Springs.  He has been part of the team since mid-2021.  He is an IICRC-certified Water Damage Restoration Technician.

Casey Phillips

Casey Phillips is a Restoration Technician with SERVPRO of Saline County and SERVPRO of Hot Springs.  He has been part of the team since May 2022.

Roger Williams

Roger Williams is a Restoration Technician with SERVPRO of Saline County and SERVPRO of Hot Springs.  He has been part of the team since June 2022.

Courtland Phillips

Courtland Phillips is a Restoration Technician with SERVPRO of Saline County and SERVPRO of Hot Springs.  He has been part of the team since August 2022.